The Process Domain encompasses the workflows, governance mechanisms, and operational routines of the system. It describes how activities are orchestrated to transform strategic intent into tangible public services while managing risk and compliance across the **Transformation Dimensions**.
The Process Domain is the engine of the GEAR system, where strategic intent is transformed into operational execution.
Architects use FORGE to refine and optimize the flows that deliver mission value.
| Stage | Architect's Focus | Key Artifacts |
|---|---|---|
| Find | Identify "swivel-chair" processes, manual handoffs, and shadow workflows. | Process Inventory, Value Stream Map |
| Observe | Measure actual cycle times, error rates, and process friction points. | Performance Baseline Report |
| Reconcile | Unify disparate workflows into a coherent enterprise delivery engine. | Standardized Workflow Design |
| Ground | Root process changes in existing operational realities and compliance rules. | Standard Operating Procedures (SOPs) |
| Enhance | Augment throughput via AI-driven automation and continuous feedback loops. | Automated Pipeline Blueprint |
How the Four Dimensions are orchestrated within the Process Domain.
| Dimension | Process Play | Example Check |
|---|---|---|
| People | Defining roles within the workflow and behavioral feedback. | Do users understand their role in the new automated flow? |
| Process | The core lifecycle and feedback loops of the enterprise. | Is the feedback loop closed or just producing logs? |
| Policy | Embedding compliance and risk controls into the flow. | Are regulatory gates automated or manual blockers? |
| Technology | The tools that orchestrate and monitor the process. | Does our BPM/workflow engine scale with demand? |
Architect's checklist for aligning execution pillars with the Process Domain.
| Pillar | Process Requirement | Verification Point |
|---|---|---|
| AI | Integrate model feedback into the operational flow. | Verify AI triggers for automated human escalation. |
| Cyber | Embed continuous monitoring and automated response. | Check if incident playbooks are tested and current. |
| Data | Standardize "DataOps" quality gates at every step. | Ensure data capture doesn't slow down the value stream. |
| Edge | Define local "Store and Forward" sync processes. | Verify site-local failover process continuity. |
| Computing | Automate environment scaling and CI/CD pipelines. | Check for manual approvals in the release process. |
| Comms | Establish traffic prioritization based on process criticality. | Verify low-bandwidth process degradation paths. |
This list will populate as DTA episodes are published and tagged to this domain.
Use the Six Pillars as a common language between business leaders, architects, and operators. From here you can dive into pillar pages, listen to interviews, or explore ODXA in depth.
Explore the foundational technical capabilities that enable digital transformation, from AI to advanced communications.
Navigate the structural layers of the enterprise to align strategy, people, processes, and technology.
Map Domain StructureUnderstand how to balance the critical dimensions of People, Process, Policy, and Technology in every initiative.
Understand DimensionsApply our active methodology to Find, Observe, Reconcile, Ground, and Enhance your transformation efforts.
Apply the PracticeBrowse all DTA episodes organized by aspect to see architectural guidance in practice.