Organizational Domain

Designing for accountability and culture on the Transformation Dimensions

Stakeholders
Personas
Communication Channels
Roles & Responsibilities
Skills & Competencies
Structure
Culture & Values

Domain definition

The Organizational Domain focuses on the people-centric structure of the system. It defines how individuals are organized, the cultures that guide their behavior, and the specific skills and responsibilities required to sustain transformation and service delivery on the **Transformation Dimensions**.

Key decisions

Common anti-patterns

Cross-domain dependencies

GEAR Integration & Architect's Map

The Organizational Domain bridges the gap between Strategic intent and execution by ensuring the right people and structures are in place.

FORGE Methodology in Organization

Architects use FORGE to align human behavior and structure with the transformation mission.

Stage Architect's Focus Key Artifacts
Find Identify shadow org charts, actual influencers, and skill gaps. Stakeholder Persona Map
Observe Analyze how communication actually flows across teams (not just the official channels). Network Analysis Report
Reconcile Align team incentives and accountabilities with the transformation roadmap. RACI Matrix, Incentive Plan
Ground Root new roles in existing career paths and organizational values. Skill Development Roadmap
Enhance Augment organizational velocity through cross-functional "pods" and agile leadership. Agile Org Blueprint

Organizational Dimensions Map

How the Four Dimensions are activated within the Organizational Domain.

Dimension Organizational Play Example Check
People Cultural readiness and competency management. Do employees feel safe to experiment and fail?
Process Defining ownership within value streams. Who owns the outcome of this specific workflow?
Policy Translating HR and legal rules into operational behavior. Do our hiring policies support "digital-first" skills?
Technology Organizational adoption of new platforms. Are tools actually being used as intended?

Pillar-Domain Intersection

Architect's checklist for aligning execution pillars with the Organizational Domain.

Pillar Organizational Requirement Verification Point
AI Define human-in-the-loop accountability. Verify who is responsible for AI model drift.
Cyber Foster a "Security-First" shared culture. Check if security hygiene is in performance goals.
Data Establish clear Data Stewardship roles. Ensure data quality is owned by the business units.
Edge Upskill field operators for OT management. Verify local site autonomy decision rights.
Computing Empower Platform Engineering teams. Check for silos between Dev and Ops leadership.
Comms Govern multi-provider service ownership. Verify SLAs are understood by remote stakeholders.

Lectures in this domain

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Next Steps on Your Transformation Journey

Use the Six Pillars as a common language between business leaders, architects, and operators. From here you can dive into pillar pages, listen to interviews, or explore ODXA in depth.

The Six Pillars

Explore the foundational technical capabilities that enable digital transformation, from AI to advanced communications.

Execution Pillars Overview

The ODXA Domains

Navigate the structural layers of the enterprise to align strategy, people, processes, and technology.

Map Domain Structure

Transformation Dimensions

Understand how to balance the critical dimensions of People, Process, Policy, and Technology in every initiative.

Understand Dimensions

FORGE Methodology

Apply our active methodology to Find, Observe, Reconcile, Ground, and Enhance your transformation efforts.

Apply the Practice

Continue Your Journey

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