Domain definition
The Organizational Domain focuses on the people-centric structure of the system. It defines how individuals are organized, the cultures that guide their behavior, and the specific skills and responsibilities required to sustain transformation and service delivery.
Key decisions
- What organizational structures best support our value streams?
- Which roles and responsibilities are required for accountability?
- How do we identify and bridge critical skill and competency gaps?
- What cultural values must be fostered to support innovation?
Common anti-patterns
- Siloed Operations (departments working in isolation)
- The "Frozen Middle" (resistance to change within mid-level management)
- Role Ambiguity (lack of clear ownership and accountability)
Cross-domain dependencies
