Embracing Digital Transformation

Rajan Kohli

Rajan Kohli

Rajan Kohli

TBD

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Generative AI in Healthcare: Building Trust, Boosting Efficiency, and Shaping the Future of Patient Care

In this episode of "Embracing Digital Transformation," host Dr. Darren is joined by Rajan Kohli, CEO of Citustech, a healthcare technology expert, to explore the rapidly evolving landscape of generative AI in healthcare. The discussion focuses on the current challenges and advancements in the adoption of AI technologies within the healthcare industry. Key topics include the contrast between healthcare and other sectors in adopting technology, the importance of trust and explainability in AI applications, and the potential for generative AI to improve patient care and operational efficiency. Roger shares insightful perspectives on how generative AI can enhance decision-support systems for doctors, reduce administrative burdens in back-office operations, and promote a more patient-centric approach to healthcare. ## Takeaways - Generative AI in healthcare is gradually being transitioned from experimental use to institutional adoption, but low production rates (10-15%) highlight ongoing challenges. - Central to generative AI success in healthcare are factors such as quality, trust, and explainability, which remain paramount due to the impact on patient outcomes. - The emergence of note-taking AI tools is enhancing doctor-patient interactions, allowing healthcare providers to focus more on patient care rather than administrative tasks. - AI can significantly streamline back-office processes, including medical coding and revenue cycle management, presenting opportunities to reduce costs while maintaining care quality. - The integration of preventive medicine with wearable health technologies could transform patient care, provided that necessary regulatory hurdles are addressed. ## Chapters - **00:00 - Introduction** - **02:15 - Current State of Generative AI in Healthcare** - **05:30 - Challenges of AI Adoption in Healthcare** - **08:00 - Importance of Quality and Trust in AI** - **12:45 - AI Enhancing Doctor-Patient Interactions** - **16:00 - The Role of AI in Decision Support Systems** - **20:30 - Streamlining Back-Office Operations with AI** - **24:00 - Future of AI and Preventive Medicine** - **27:30 - Conclusion and Call to Action**