James Gilbride stewards DFS’s administrative and technology divisions: information technology, security, and application development. Ensuring the predictability, accountability, integrity, and protection of your data – from point of origin to print floor. He brings a people-centric approach to leadership, responsible for customer onboarding and ongoing interactions to account services and human resources. He sees DFS as a culture that cares for our customers and employees over everything else.
James says, “I have a singular interest in being everything to everyone: customers, employees, and shareholders. I have the capability to expedite decision-making and collaboration while creating ease in business. Supporting a team of confident people willing to try new things to get light years ahead. We work through everything together. I am always striving for simplicity and peace of mind for the end user.”
How do you digitize an analog operation without losing the people who keep it running? Host Dr. Darren sits down with James Gilbride, CEO of mailing.com, to unpack a real-world digital transformation story in print, mail…